FREQUENTLY ASK QUESTIONS
L'ERMAIDS SLUSH FACIAL MASK
- What is L’ermaids Slush?
L’ermaids Slush is a facial mask that is made with the finest quality of authentic Moroccan Rhassoul Clay that has been infused with Rice Extract, Aloe Vera Extract, Witch Hazel and Forsythia Suspensa Fruit Extract. It is very effective in drawing out impurities and leaves the skin fresh, clear and purified.
- What does the L’ermaids Slush do?
Our hero ingredient is a magnet for toxin that deeply cleanses the skin. It purifies and tightens pores before your eyes, clearing congestion and battling breakouts.
Naturally astringent Witch Hazel that refine pores and Forsythia Suspensa which helps to soothe irritations.
Acne & Oil Control
Controls sebum and oil production, reducing acne and allowing pimples to heal without excessively stripping skin moisture. Moisture balance matrix ensures skin is hydrated, leaving skin fresh and clear!
- How often do I use L’ermaids Slush products?
How to use:
- Cleanse your skin before applying your face mask
- Apply an even layer, avoiding the eye areas
- Leave on for 10 minutes to dry
- Gently wash with warm water and pat dry
We recommend using L’ermaids Slush Facial Mask 2-3 times per week for oily and combination skin, 1-2 times for dry and sensitive skin.
- How do I remove the mask?
We advise to use a facial towel to remove the mask. Apply a little bit of warm water on the dried mask and gently wash. Pat dry and prep your skin with lightweight serum or moisturizer for added benefits. We recommend moisturizing once the mask is removed to ensure your skin stays hydrated.
- What are the ingredients found in the L’ermaids Slush Facial Mask?
Water, Kaolin, Glycerin, Aloe Barbadensis (Aloe Vera) Extract, Bentonite, Rhassoul Clay, Phenoxyethanol, Caprylyl Glycol, Hamamelis Virginiana (Witch Hazel) Extract, Allantoin, Licorice (Glycyrrhiza Glabra) Extract, Oryza Sativa (Rice) Bran Extract, Butylene Glycol, Forsythia Suspensa Fruit Extract, Sodium PCA, Xanthan Gum, Fragrance, CI 16255.
NO Sulfates. Parabens and Silicones free.
- Is L’ermaids products suitable for acne-prone skin?
Don’t worry we’ve got you!
L’ermaids Slush Facial Mask contains Moroccan Rhassoul Clay which helps to detoxify the skin by drawing out impurities, toxins, and oils that clog the pores. When your skin overproduces oil it becomes more prone to acne and breakouts.
Our L’ermaids Slush Facial Mask helps to regulate excess production of sebum. It absorbs excess oil and mattifies the skin by removing the dead skin cells.
Use it as a spot treatment to say ‘goodbye’ to those pesky breakouts! Apply only on affected areas and leave overnight. Rinse in the morning and voila!
- How is patch testing done?
Here's how to do a patch test:
i) Place a few drops or a small amount of the product inside your elbow or to an area of your face that is somewhere hidden, such as jawline or on your neck near your ear.
ii) Leave on the skin a full day.
iii) If there's irritation it means, do not use the product you are testing.
- How should I store the L’ermaids Slush Facial Mask?
Here are some tips on how to store your L’ermaids Slush Facial Mask:
✔ Keep the black plastic seal over the top of the mask when not in use to preserve freshness.
✔ Keep your mask away from humid places like the shower.
✔ It is recommended to use the mask within 6 months after opening.
✔ Tightly close the container immediately after each use.
✔ Keep out of reach of children.
This might be surprising but storing your skincare product in your bathroom is not doing your products any favour. Bathroom temperature fluctuates in heat and humidity. Water can condense on the surface, and this may affect the efficiency of your skincare product.
- How big is the L’ermaids Slush Facial Mask jar?
The jar is 50 grams which is about 3 months worth (for usage of 3-4 times per week).
- What is the shelf life of your product?
Unopened products have a shelf life of 24 months. Once opened, we recommend using the product within 6 months for the best results.
- What is the purpose of the mini spatula?
Instead of using your fingers, scoop out appropriate amount of the mask to apply on your face. Please ensure your fingers are cleaned. Using the mini spatula will help ensure a more hygienic application without contaminating the mask.
Wash the mini spatula after usage.
- How fast can I notice the results?
Notice the difference in your skin right after you wash it off your skin! Your pores will be immediately finer. You will notice all the other benefits in just a matter of weeks, with 3 to 4 times of use every week!
- Does L’ermaids Slush contain any animal components or by-products?
All L’ermaids products are sourced from natural ingredients from plants and herbs. We assure you that our products are NOT tested on animals.
- Is L’ermaids Slush paraben-free? Is paraben the same as phenoxyethanol?
All L’ermaids products are paraben-free! Our products do however, contain a small amount of preservatives.
If we could, we’d go without them altogether, but preservatives are super necessary to make sure that skincare stays at its most effective in different environments. It also protects your products from the growth of microorganisms (the bacteria that can do more break you out).
We're committed to clean formulas, so we've kept them to an absolute minimum. We use less than 1% of Phenoxyethanol which is a synthetic preservative and less than the NPRA limit. We made sure that all our products are NPRA compliant and that we use only safe preservatives, at the right amount to keep your products safe to use.
- Can the L’ermaids Slush help remove pigmentation?
Our L’ermaids Slush Facial Mask contains Moroccan Rhassoul Clay and that helps in reducing brown spots or pigmentation. Our mask also contains rice extract which gently removes pigmentation clusters from the skin's surface.
The most important step in your skincare routine is to finish off with a layer of moisturizer to fortify your skin to better retain moisture for a more refined texture.
It may take several applications to see the difference, but we’d love if you shared your results with us!
- Can the L’ermaids Slush lighten my acne marks/scars?
L’ermaids Slush Facial Mask contains natural rice extract which gently removes pigmentation from the skin’s surface. Overall, it works to smoothen the skin, but not designed to remove marks or scars.
- I have sensitive skin. Can I use the L’ermaids Slush Facial Mask?
Yes, of course! L’ermaids Slush Facial Mask uses active ingredients to draw out impurities in the skin. We suggest patch testing the mask 48 hours before use. You might experience a slight tight sensation in the first minute, this is where active ingredients get to work. If irritation occurs, please do not use it.
- I have dry skin. Can I use the L’ermaids Slush?
Your parched skin can appear flaky and dull, with the dryness drawing attention to fine lines and wrinkles. Alternatively, your sensitive skin has all the feelings. Prone to redness and bumps, your skin freaks out over extreme weather conditions.
Use up to 3 times per week on freshly cleaned skin. For first-time users with sensitive skin, we suggest patch testing 48 hours before use.
- Does the L’ermaids Slush Facial Mask treat acne?
Our product draws out toxins, pollutants and oils that clog the pores. It can be incorporated into any skin routine but will not cure acne alone.
- I’m pregnant. Is it safe to use L’ermaids Slush Facial Mask?
How exciting! Congratulations! We wish you all the best with your pregnancy. Yes, our products don't contain any chemicals that may harm you or the baby. It is safe during pregnancy. If you have serious concerns, we recommend consulting your doctor’s advice.
- Can teenagers use the L’ermaids Slush?
Our product contains natural ingredients and is NPRA compliant, so it is okay for teenagers to use. However, we do recommend it to anyone age 14 and over, and we advise everyone to complete a skin patch test before applying on the face.
- How often should I use the L’ermaids Slush?
We recommend using L’ermaids Slush Facial Mask 2-3 times per week for oily and combination skin. For dry and sensitive skin, use up to 2 times per week.
- Is a tingling feeling while using the mask normal?
Yes! L’ermaids Slush Facial Mask is full of active ingredients. The tingle is good and it means that the ingredients are working on the impurities on your skin and absorbing the good things while you relax.
- What should I do if I have experienced breakouts after using the L’ermaids Slush Facial Mask?
It’s normal to experience a few spots after using the mask, don’t worry, it generally means it is doing its job! The clay draws impurities to the surface of your skin, so they have to come out somehow!
All the sebum is being drawn to the surface of the skin, so once you have moved past this phase, your skin should be clear and you won’t experience this every time you use the L’ermaids Slush Facial Mask.
If your spots are in the areas where you normally get pimples, this is called a purge, and it is a good thing as it means the treatment is doing its job. If your spots are outside of these areas, then the L’ermaids Slush Facial Mask may not be right for your skin. We do recommend you try the treatment again, and if you keep getting breakouts after a couple of uses, then discontinue use.
- Can you share some tips on how to achieve the best results in using the face mask?
Use L’ermaids Slush Facial Mask as a spot treatment to say 'bye to breakouts!'. Apply a small amount onto the affected area and leave overnight. Rinse in the morning and glow!
Use L’ermaids Slush Facial Mask 2-3 times per week for oily and combination skin and up to 2 times per week for dry and sensitive skin